Return and Replacement

Return & Replacement Process

1,You can Contact PKGSMARK Customer Service Team to request a return, please DO NOT send back to the address on the parcel which is not ours.We will offer you suitable address for your return.
2, Return your item
3, Send us your Tracking information
4, Get a Refund (About 3 business days after we received your return Parcel)

Returns & Exchanges Policy

1,Items must be unused, undamaged and in original packaging with all the original labels ,ensure that all articles in the package are intact !
2,You can return the items within 30 days of delivery for a full refund or exchange.The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
3,Buyer is responsible for return shipping cost and any related expenses.

Notice: Item(s) must NOT be returned to the address on the package you received. Please contact our customer service team for return instructions and return center address.

Customer Service Team Information:

Customer Service Email: service@pkgsmart.com